Regional or system-wide outages are posted on this page until resolved.

 

7/30/2010 - Outage on Kamiak Butte due to lightning strike. We are working to resolve the power and equipment issues there and restore service as soon as possible. Customers in Farmington, Steptoe, Elberton Rd and off the Kamiak Butte access point are affected.

 

Current Status: RESOLVED as of 12:50pm

   

 

First Step continues to engineer, develop and expand a robust network throughout the Palouse region and beyond. Thousands of customers depend on the reliability of our growing network.

 

If you are experiencing difficulties, we would be happy to help you! You can email us at techsupport@fsr.com, visit our chat space at  http://www.fsr.net/pages/chat.asp or call us at (208) 882-8869 (toll free at 1-888-676-6377).  Technical Support hours are from 8:00 AM to 7:00 PM Monday through Saturday and 11:00 AM to 6:00 PM on Sunday.